Your first session
The intake interview, from start to finish
No testing happens at this visit. It is a conversation.
Step 1: Before you arrive
We send a short form and confirm the time. If you pay without insurance, your written estimate comes with it.
Step 2: Who can come
You can come alone or bring a family member or friend who knows you well. Some people prefer to speak with us on their own for part of the time, and that is fine.
Step 3: What we talk about
What has changed, how long it has been going on, what a usual day looks like and what you hope to understand. We also ask about medicines and about your doctors.
Step 4: What to bring
Your glasses, hearing aids, a list of your medicines and any earlier reports. Bring your insurance card if your plan may be involved.
Step 5: How long it takes
About an hour. There is no hurry.
Step 6: At the end
We say whether an evaluation fits, what the testing morning would involve and when it could be booked. You do not have to decide that day.
Questions about the first visit
What if I am nervous?
Many people are. Tell us at the start, and we go at your pace.
Do you speak with my doctor?
Only with your written permission, and only about what you choose.
What if I decide not to go ahead?
That is your choice. You pay for the interview only, and we can suggest other places to start.
Ready to book the interview?
Write to us or call during office hours.